1. Overview and Purpose

Welcome to the Goo Food application. We recognize and respect the importance of maintaining the privacy of our users. This Privacy Policy has been crafted to explain how we handle the personal information that you provide us or that we collect in connection with the operation of our Goo Food app. The purpose of this privacy policy is to transparently explain how Goo Food collects, uses, discloses, and safeguards users' personal information. We aim to foster trust by communicating our data-handling practices and ensuring our users are informed about their rights and our responsibilities.

2. Information Collection

When you interact with the Goo Food app, we collect several types of information:

  • Profile Data: Including name, username, email address, phone number, gender, user image, and user address.
  • Location Data: Used to determine your delivery address, estimate delivery times, and provide a seamless food delivery experience.
  • Device and Usage Information: Data about how you use our app, device identifiers, and other diagnostic data.

3. Why We Process Your Data

We process your data to provide you with the best possible experience on the Goo Food application. This includes delivering the service you expect, personalizing your interactions, suggesting the best plates based on your location, sending you updates and notifications relevant to your interests, ensuring the overall security and functionality of the app, and offering a tailored food ordering environment for our users.

4. Who This Policy Applies To

This privacy policy applies to all users of the Goo Food application. Whether you're a registered member, a visitor browsing our app, or someone engaging with our services in any other capacity, this policy outlines how we handle your personal information and ensures your right to privacy.

5. Data Protection

Protecting your data is paramount to Goo Food. We employ various security measures:

  • Encryption: Both during transmission and storage.
  • Secure Infrastructure: Using the latest technological defenses against unauthorized access.
  • Regular Audits: Periodic security reviews and audits.
  • Third-party Vendors: Collaborating only with trusted partners.
  • Continuous Monitoring: Detecting and responding to suspicious activities promptly.
  • Staff Training: Ensuring the safe handling of user data.

6. User Rights

As a user of Goo Food, you possess several rights concerning your data:

  • Access and Rectification: View and correct your data.
  • Erasure: Request that your data be deleted.
  • Data Portability: Request a machine-readable copy of your data.
  • Consent Withdrawal: Withdraw any consent you've given.
  • Limitation: Restrict the processing of your data in certain situations.

7. Children's Privacy

Goo Food is designed for users who are at least 13 years of age. If we learn we've collected data from a child under 13, we'll take steps to delete the information promptly.

8. Account Deletion

You have the option to delete your account and associated data directly from the mobile app. Here's how you can do it:

  1. Open the app and navigate to the home screen.
  2. Click on the hamburger button in the top-left corner to open the drawer.
  3. Find and click on the "Delete my data" option in the drawer.
  4. Follow the on-screen instructions to confirm and complete the account deletion process.

Please note that deleting your account will permanently remove all associated data, and this action cannot be undone. Make sure to back up any important information before proceeding with the account deletion.

9. Updates to This Privacy Policy

Our Privacy Policy may evolve alongside Goo Food. Any changes will be posted on this page, with a revised effective date at the top. Regularly reviewing this policy ensures you stay informed about our data protection practices.

10. Contacting Us

Your privacy is paramount. For questions, clarifications, or feedback about this Privacy Policy, please reach out to us.

By continuing to use Goo Food, you signify your acceptance of this Privacy Policy. If you disagree with its terms, kindly refrain from using the application.


Updated on January 21, 2024